Peer2Peer Care

Privacy Policy

Effective Date: August 30, 2025
Company: Peer2Peer Care (“Peer2Peer,” “we,” “us,” or “our”)
Website: https://www.peer2peer.care
Contact: info@peer2peer.care • (914) 364-6224

1) Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our online forms and communications (the “Site”). It does not govern Protected Health Information (“PHI”) created or received in connection with our health care services. PHI is covered by our HIPAA Notice of Privacy Practices, which will be provided separately and applies where HIPAA governs.

2) Information We Collect

a) Information you provide
  • Contact details (name, email, phone)

  • Inquiry details (service interests, preferred times, general notes)

  • Job application details (resume/CV, employment history, certifications)

  • Feedback, testimonials, or survey responses

Please do not submit sensitive health details through open web forms. If you share health information online, we will route follow-up through secure channels.

b) Information collected automatically
  • Device and usage data (IP address, browser type, pages viewed, timestamps, referring/exit pages)

  • Cookies, pixels, and similar technologies to understand Site usage and improve performance

c) Information from third parties
  • If you arrive via a referral, advertisement, or social network, we may receive limited campaign/attribution data.

3) How We Use Information

We use information to:

  • Respond to inquiries, schedule consultations, and provide customer support

  • Operate, maintain, and improve the Site and user experience

  • Recruit and evaluate candidates for employment

  • Send administrative messages, confirmations, and updates

  • Maintain security, prevent fraud, and comply with law

  • Generate aggregated, de-identified analytics about Site performance

4) Cookies & Similar Technologies

We may use functional and performance cookies to keep the Site reliable and to understand usage. You can control cookies through your browser settings. If we add analytics or advertising cookies, we will update this Policy and (where required) provide a consent banner with choices.

5) How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers/Processors who help us run the Site (e.g., hosting, email, analytics, career application tools). They may only use your data to perform services for us.

  • Professional advisors (attorneys, auditors) under duties of confidentiality.

  • Authorities where required by law, to protect rights and safety, or in the event of suspected fraud/security incidents.

  • Business transfers: if we explore or complete a merger, acquisition, or asset transfer, information may be part of the transaction under appropriate safeguards.

We do not share information for cross-context behavioral advertising.

6) PHI and HIPAA

If you become a client or otherwise engage us for health services, certain information we create or receive may be PHI. PHI is governed by HIPAA and our HIPAA Notice of Privacy Practices, not this website policy. Where HIPAA applies, we use and disclose PHI only as permitted by law and our HIPAA Notice.

7) Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8) Data Retention

We retain information for as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce our agreements. The criteria we use include the type of data, business needs, and applicable law.

9) Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it consistent with applicable law.

10) Your Privacy Rights (U.S. State Notices)

Depending on your state (e.g., California, Colorado, Connecticut, Virginia, Utah), you may have rights such as:

  • Access/Know the categories and specific pieces of personal information we have collected about you

  • Correct inaccurate personal information

  • Delete personal information (subject to legal exceptions)

  • Opt out of “sale” or “sharing” (for cross-context behavioral advertising). We do not sell or share personal information as those terms are defined by applicable law

  • Limit use of sensitive personal information (we do not use it for inferring characteristics)

  • Portability of certain information

How to exercise your rights

Email nfrancis@peer2peer.care with the subject “Privacy Request” or call (914) 364-6224. We will verify your request consistent with applicable law and respond within the required timeframe. You may also authorize an agent to act for you, subject to verification. If we deny your request (e.g., an exception applies), you may appeal by replying to our decision notice or emailing us with the subject “Privacy Appeal.”

Notice at Collection (California)
  • Categories collected: identifiers (name, email, phone), internet/usage data, professional/job application data, inquiry content.

  • Purposes: as listed in Section 3.

  • Retention: criteria-based as in Section 8.

  • Sale/Share: we do not sell or share personal information for cross-context behavioral advertising.

11) Do Not Track

Your browser may send “Do Not Track” signals. Because there is no industry consensus, we do not respond to DNT signals. We will honor legally required opt-out preferences where applicable.

12) Third-Party Links

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies; we are not responsible for them.

13) International Visitors

We operate in the United States. If you access the Site from outside the U.S., you consent to the transfer of your information to the U.S. and to the processing of your information in accordance with this Policy.

14) Changes to This Policy

We may update this Policy from time to time. The “Effective Date” above shows when it last changed. Material changes will be posted on this page and, where required, notified to you.

15) Contact Us

Questions or requests about this Privacy Policy:
Peer2Peer Care
Email: info@peer2peer.care
Phone: (914) 364-6224
Website: https://www.peer2peer.care