Peer2Peer Care

Terms & Conditions

Effective Date: August 30, 2025
Company: Peer2Peer Care (“Peer2Peer,” “we,” “us,” or “our”)
Website: https://www.peer2peer.care
Contact: info@peer2peer.care • (914) 364-6224

1) Agreement to Terms

By using this website (the “Site”), you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

2) Who We Are; Services

We provide non-emergency home-care and supportive services, which may include On-Call Medical Visits, Adult Companion Services, Homemaker Services, Night Supervision, Personal Support, Respite Care, In-Home Family Support, Occupational Therapy, and Integrated Community Supports (ICS). Availability and scope vary by assessment, location, and payer.

3) No Medical Advice; Emergencies

Site content is general information only, not medical advice, and does not create a provider–patient relationship. For emergencies, call 911.

4) Eligibility; Location

The Site is intended for users 18+. We operate in the United States; if you access from elsewhere, you are responsible for local compliance.

5) Scheduling, Consultations & Cancellations

Form submissions are requests, not guarantees of staffing, dates, or acceptance as a client. Any service-specific fees or cancellation terms provided at booking will govern that engagement.

6) Insurance, Billing & Authorizations

Coverage depends on your plan and applicable program rules. You are responsible for required authorizations and any non-covered charges. Prices and billing practices may change as permitted by law and agreements.

7) Privacy; HIPAA

Website use is governed by our Privacy Policy. Information that constitutes Protected Health Information (PHI) in connection with care services is governed by HIPAA and our HIPAA Notice of Privacy Practices. Please avoid sending sensitive health details via open web forms.

8) Acceptable Use

  • No illegal activity, unauthorized access, or disruption of the Site.

  • No scraping beyond robots.txt, malware, or infringing/defamatory content.

We may suspend or terminate access for violations.

9) Accounts (If Enabled)

Provide accurate information, keep credentials confidential, and notify us of suspected misuse. We may suspend or close accounts for violations or inactivity.

10) User Submissions & Testimonials

By submitting content (e.g., inquiries, reviews, resumes), you grant us a limited license to use it to operate and improve the Site and Services, subject to our Privacy Policy and applicable law.

11) Intellectual Property

The Site and its content are owned by or licensed to Peer2Peer and are protected by law. We grant a limited, revocable, nontransferable license for personal, noncommercial use. Other uses require our prior written consent.

12) Third-Party Links & Tools

We may link to third-party sites or tools we do not control. Use them at your own risk and review their policies.

13) Electronic Communications & Consent to Contact

By contacting us, you consent to receive related emails/calls/texts (if opted in). Message and data rates may apply. You can opt out of non-essential messages.

14) Accessibility

We aim to maintain an accessible experience. Report barriers to nfrancis@peer2peer.care or (914) 364-6224.

15) Disclaimer of Warranties

The Site is provided “as is” and “as available,” without warranties of any kind, to the maximum extent permitted by law.

16) Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our total direct liability will not exceed $100 or the amount you paid for the transaction at issue, whichever is greater.

17) Indemnification

You agree to indemnify and hold harmless Peer2Peer and its personnel from claims arising out of your Site use, your content, or your violation of these Terms or law.

18) Changes to the Site and Terms

We may modify the Site or these Terms at any time. The Effective Date shows the latest update. Continued use means you accept the changes.

19) Termination

We may suspend or terminate access at any time, including for suspected violations.

20) Governing Law; Venue

These Terms are governed by New York law. Exclusive venue and jurisdiction lie in the state and federal courts of Westchester County, New York.

21) Severability; Waiver; Assignment

If any part is unenforceable, the rest remains in effect. Our failure to enforce is not a waiver. You may not assign these Terms without our consent; we may assign as part of a corporate transaction.

22) Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control (e.g., natural disasters, utility/Internet outages, labor actions, epidemics, governmental actions).

23) Entire Agreement

These Terms, together with the Privacy Policy and any service-specific terms presented at booking, constitute the entire agreement regarding Site use.

24) Contact

Peer2Peer Care — Attn: Terms
Email: info@peer2peer.care
Phone: (914) 364-6224
Website: https://www.peer2peer.care